You can permanently delete your Compass account and all of your data at any time — directly in the app, or on the web.
This is permanent and cannot be undone. Once deleted, your account and data are gone for good.
If you can't sign in, email support@mysafeguardapp.com from your account's email address and we'll delete it for you within 30 days.
Deleting your account permanently removes: your profile (name, email, phone), your friends and emergency-contact connections, your check-in schedules, adventure and date-safety records, any photos or documents you uploaded, your location-sharing history, and your Black Box activity log.
We may retain limited records required for legal, security, or fraud-prevention purposes (for example, minimal billing records), for up to 12 months, after which they are removed. This retained data is not used to identify you.