Last updated: October 24, 2026
Important: Compass is a personal notification service only. It does not contact emergency services (911) on your behalf. Always call 911 directly in a life-threatening emergency.
When you create a Compass account, we collect:
When you use Compass features, we may collect:
We use your information solely to provide the Compass service:
Compass also shows ads — see Section 7a for exactly where, and what advertisers can and cannot receive.
Most of the time Compass reads your location only at a single moment, and only when you do something that needs it:
There is one exception, and we want to be plain about it. When you start a Take Me Home walk, Compass records your position repeatedly for the length of that walk, so the guardians you chose can see the route you actually took and be alerted if you don't arrive.
This recording:
Compass does not track you at any other time. There is no always-on location, and nothing is recorded when you have not started a walk. Compass Driving and Date Safety do not record your route — they rely on your check-in.
Location shared through W.A.Y. is visible only to the specific friends you choose, only while sharing is active, and can be turned off per-friend at any time. We never sell location data.
Alerts are delivered as push notifications to your emergency contacts' devices through the Expo push notification service. Your emergency contacts are people you connect with inside Compass who use the app and have accepted your connection — so they receive alerts through the app rather than by SMS.
Alerts on a computer. If you turn on "Get alerts on this computer" in Settings → Notifications on our website, your browser gives us a push address for that browser, and we keep it with your account together with the browser's name and version. Safety alerts are then also delivered to that browser through its own push service: Google for Chrome, Microsoft for Edge, Mozilla for Firefox, and Apple for Safari. Each alert is encrypted before it leaves us, so the push service passes it on without being able to read it. We delete the push address when you turn the setting off, sign out on that browser, or delete your account, and when the push service tells us it is no longer valid.
When you miss a check-in, don't arrive, or trigger an SOS, the guardians you chose are notified and asked to get in touch with you. They are then asked whether you are safe.
If a guardian reports that they could not reach you, Compass releases your safety record to them so they can act or hand it to the police. That record can include:
This is released only after a guardian reports they could not reach you. Until then a guardian cannot see any of it, and nobody can browse it out of curiosity.
Some of these views open as a web link so they can be forwarded to Search & Rescue or the police, who will not have a Compass account. Those links contain a long random code, are not indexed by search engines, and only ever show that one record. Treat such a link as sensitive: anyone you send it to can open it.
If you use Date Safety, any photos or documents you choose to upload (for example, a picture of a date or a screenshot), any verified check-in selfie, any map or document attached to an Adventure, and any ride screenshot you import into Compass Driving are stored securely in Supabase Storage as part of your private safety record. They are accessible to you, are released to a guardian only in the circumstances in Section 5, and are otherwise included only in exports you choose to make from your own Black Box.
Compass Driving asks for nothing about your driver. No name, no phone number, no vehicle, no licence plate. That information already exists in the rideshare app you booked with, and we saw no reason to hold a second copy of a stranger's personal details. What protects you on a ride is the deadline, your chosen guardians, and your check-in on arrival — not a form. If you choose to attach a screenshot of your ride, we store it as a file you attached and never read data out of it.
Date Safety does still ask you to record details about the person you are meeting. That person is usually not a Compass user and has not agreed to be in our system, so we treat this information carefully:
You can set a personal code and use it from any phone or computer — without signing in — to tell your friends you are alive. When you do, Compass sends every one of your friends a notification, together with the IP address of the device you used and, if you allow it, that device's location. That is the entire point of the feature: it tells people not just that you are alive but where the signal came from.
Your code is stored only as a scrambled (hashed) value. We cannot read it back, and neither can anyone who obtained a copy of our database. If you forget it, you replace it.
The Feed is where you can tell your friends about a trip or an adventure, and where we post product news and polls. Anything you post there is visible to the friends you have accepted, and nobody else — there is no public timeline, no discovery, and no way for a stranger to find your posts. Unlike your safety records, Feed posts are content you chose to publish, so they are not deleted on the 7-day cycle; they remain until you delete them. We do not sell Feed content or share it with advertisers.
We do not sell or rent your personal information. We share data only with the service providers that make Compass work, and only as needed:
Ads help keep Compass affordable. Here is where they appear and what that involves:
Google and its partners use cookies (on the website) and your device's advertising ID (in the app) to show ads and measure them, and may use them to show ads based on your visits to this and other sites and apps. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, turn off personalised ads at myadcenter.google.com, and reset or delete your advertising ID in your phone's settings. Visitors in the European Economic Area, the UK and Switzerland are asked for consent before personalised ads are shown.
What advertisers never receive from us: your name, email or phone number, your location or routes, your check-ins, alerts or Black Box, your friends and emergency contacts, anything about a person you are meeting, your photos or documents, or your Feed posts. Compass does not pass any of this to Google or any other advertiser.
We use HeyCatch to understand how people find and use our website, so we can tell which of our posts and ads bring people in. On mysafeguardapp.com, including the web version of the app, HeyCatch records pages viewed, which link or campaign brought you there, the buttons and links you click, and general technical details (browser, device type, approximate region from your IP address). It sets an identifier in your browser's storage so visits can be counted over time.
Your data is stored securely using industry-standard encryption. Passwords are hashed and never stored in plain text. Payment details are tokenized by Stripe and never stored on our servers. All data transmission uses HTTPS encryption.
This is the most important thing to understand about how Compass handles your data.
If nothing happens, your safety data is deleted after 7 days. That includes your location history and recorded routes, your check-ins, your alerts, your date and ride records, the details you entered about a person you were meeting, and any photos or screenshots attached to them. It is deleted outright — not archived, not anonymised, not kept "for analytics".
If something does happen, that changes. When an alert is raised for you — a missed check-in, an overdue ride or walk, an SOS — the records around it stop expiring and are kept. This is deliberate: the moment a safety record matters is exactly the moment it must not disappear, and a guardian responding a week later must still find something there.
Three things sit outside the 7-day cycle:
You can delete your account and everything associated with it at any time from Settings, or at mysafeguardapp.com/delete-account.
You have the right to:
Compass is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app. Continued use of Compass after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or your data, please contact us: